RENTAL INFORMATION:  Hold Policy

HOLD/CHALLENGE

Policies & Procedures for Commercial Customers
At The Louisville Palace Theatre, we will make every effort to provide you with the specific dates you need to make your event a success. In cases where two customers wish to book the same date, the following policies & procedures governing how we will "hold" dates and "challenge" dates that have been previously placed on hold- will apply. We hope that these are clear and self-explanatory. If you have any questions, or if we can clarify these policies in any way, please contact the General Manager, David Bartlett, by phone at 502.583.4555, ext. 223, or by email.

Placing a "Hold" on a Date
We will place a "hold" on any date you request provided that there is not already a lease agreement signed with another customer for that date. If you are the first to have requested a hold for that specific date, you will have the "first hold" on the date. In effect, this gives you the first right of refusal so that we will not sell the date to another individual or company without first giving you the opportunity to execute a lease agreement & lock in the date (provided all of the other conditions listed below have been met).

If a "first hold" has already been placed on a date in which you are interested, we will be glad to place a "second hold" on the date. This gives you the option to execute a lease should the individual or company with the "first hold" not finalize arrangements for the date.

"Hold" Policies
"Holds" may be placed on any date for which a lease has not been executed.
We will "hold" your date until the earlier of: (1) 90 calendar days following the date the hold was first placed, or (2) 30 calendar days prior to the event, whichever comes first. At that time, or if the "hold" is placed less than 30 calendar days prior to the event, you will be required to execute a lease agreement for your date & provide payment for all deposits and/or fees due under the lease agreement. Which payment option will be utilized will be at the discretion of the theatre. Should you not wish for us to continue holding the date, or should the lease agreement & financial arrangement requirements not be met within the time limits specified, we will release your date & make it available to any "second holds" or other interested parties.

"Challenging" a Held Date
Should you wish to secure the use of a date which is being held by another individual or company, the following procedures for "challenging" a held date will apply:

— Notify the theatre that you wish to "challenge" the person or company holding the date in which you are interested.
— The theatre will prepare a lease agreement for your signature & inform you of the total due under the terms of the lease.
— Upon receipt of both the signed lease & all deposits & fees due, we will inform the individual or company holding the date that they have 24 hours in which to secure the date through execution of a lease & payment of deposits & fees.
— Should the person or company release the date, or not execute a lease & provide payment within 24 hours, the date will be yours (under the provisions of the executed lease). Should the other party secure the date, we will refund your deposit, etc..

We hope that this clarifies the terms under which we will "hold" or "challenge" an event date. If you have any questions, please give us a call. We will help you in any way we can.